FAQ
Q: How long have you been in the roofing business and what type of licensing do you hold?
Don DePriest, the owner and operator of Renaissance Roofing, Inc. is a fully licensed builder by the State of Michigan. Don began roofing in 1989, and in 1996 Renaissance Roofing, Inc. was incorporated.
Q: Are your employees/crews manufacturer certified?
All of our employees, from the sales staff to the crews, are certified by the manufacturer. We are currently top certified by GAF and Certainteed, allowing Renaissance Roofing, Inc. to provide the highest manufacturer warranty on your new roof. Roofing installation is a crucial component of the roofing process. A poor installation can void warranties and can cause problems with the roof for years.
Q: Where are you located and what areas do your service?
Our office and warehouse are located in Plymouth, MI with a service area of Washtenaw, Western Wayne and portions of Southern Oakland Counties.
Q: What type of insurance coverage do you hold?
Renaissance Roofing, Inc. is insured through the Kennedy Nemier Insurance Agency. We carry Worker’s Compensation, General Liability, Auto, Umbrella and Equipment Theft insurance. We would be happy to provide our agent’s name and phone number for verification of our insurance coverage or provide a certificate of insurance with you named as an additional insured on our policy throughout the roofing services.
Q: Can you supply a few customer references?
Since 1996, Renaissance Roofing, Inc. has installed hundreds of new roofs. Please check out our testimonial page for customer references. We will be happy to provide additional addresses and phone numbers upon request. Please also visit our google reviews, Angi's List reviews, and Better Business Bureau listing for additional customer feedback regarding our high-quality service levels.
Q: Do you offer roofing specials?
Renaissance Roofing, Inc. will offer seasonal Roofing Specials that will be posted on our website and communicated through our Sales staff. We do work year round and always offer coupons on our website as well.
Q: Does Renaissance Roofing, Inc. offer any type of financing?
Renaissance Roofing, Inc. accepts payments by Visa, MasterCard and American Express. We also offer 12 months deferred interest financing and a 5 year reduced interest loan through Enerbank USA. There are no forms to complete. A 10-minute phone call is all it takes to get approved. Call 1-866-341-4200 to apply. You will be asked to supply our Contractor Number of 734495. Click here for more info.
Q: I have decided to hire Renaissance Roofing, Inc. for my roofing needs. What is the next step?
A signed copy of the proposal can be e-mailed, faxed, or regular mailed to the Renaissance Roofing, Inc. office. Upon receiving the signed proposal, we will apply for the permit, order the materials, and schedule the work. Upon receipt, we will notify you of your approximate scheduled date of installation or repair.
Q: What do we need to prepare on the day of installation?
We ask that all vehicles be moved out of the garage and driveway, so that our dump truck can be parked near the house in the driveway. We will need access to electricity outside for our equipment, if possible - usually via an outside outlet or an extension cord running from the house or garage.
We also suggest removing fragile wall hangings from walls. In rare circumstances, pictures could fall from the pounding on the roof. Dust and debris could also fall from attic roof boards into the attic space. Homeowners may want to cover items to protect from dust and debris in the attic.
Q: When should I expect to receive my written warranty?
A copy of your registered manufacturer warranty will be mailed to you along with a questionnaire, within 3 weeks after the work has been completed and final payment has been received by our office. Our ten-year Renaissance Roofing workmanship warranty is on the back of your proposal for your records.
